Privacy policy

ORCHARD CHIC THREADS PTE. LTD. ("we," "us," or "our") operates the website and complies with the Personal Data Protection Act (PDPA) of Singapore. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.
1. Information We Collect
When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. Additionally, when you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
2. How Do We Use Your Personal Information?
We use the order information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services (if aligned with your preferences).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify/WooCommerce to power our online store, and Google Analytics to help us understand how our customers use the Site. We may also share your information to comply with applicable laws and regulations.
4. Data Security & Your Rights
We take reasonable precautions to protect your personal data. If you are a resident of certain regions, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
5. Contact Us
For more information about our privacy practices, please contact us by e-mail at customer@etherealloom.com.