Contact Us

We’re Here to Help!
If you have any questions about our products, orders, shipping, or returns, please feel free to reach out to our dedicated customer experience team.
  • Email Support: customer@etherealloom.com
  • Company Name: ORCHARD CHIC THREADS PTE. LTD.
  • Mailing Address: 9 NORTH BRIDGE ROAD, #05-4162, SINGAPORE 190009
We strive to respond to all inquiries within 24–48 hours during business days (Monday to Friday, excluding public holidays). Please include your order number in the email subject line if you are inquiring about a specific purchase.